FAQs
A few simple answers
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WHAT KIND OF PRODUCTS CAN IT GET IMPRINTING ON?
Currently we offer imprinting on: coffee mugs, t-shirts, hoodies, ball caps, dresses, pillowcase, blankets, rugs and more. The designs you can have imprinted on are items that are perfect for mass production, such as: • Photos or Artwork • Poems and Biblical Scriptures • Catch phrases and slogans • Logos or emblems which the customer can prove they own the copyright
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WHAT IS YOUR REFUND POLICY?
Gift5er recognizes the Buyer/Member’s right to fund or exchange under the following conditions: • All imprinted that arrived in good condition are not refundable. • The Member did not receive item(s) which they purchased. • Item(s) are not as depicted in the ad or as described. • Shipping container, box or package damaged along with contents inside. • Shipping container, box or package undamaged and yet the item(s) arrived in poor condition. • Item(s) shipped to incorrect address and irretrievable. • Item(s) does not function as intended and is not listed ‘as is’. ThatGreatDeal.com will to either refund or exchange the item(s) provided the buyer reports the issue(s) within 14 calendar days. Gift5er.com may accept returns up to 30 days under special circumstances in which the inspection of items were not possible within the 14 days requirements due to circumstances beyond the members’ control. The right to refund or exchange does not apply to item(s) clearly listed ‘as is’ or items listed as non-refundable such as with large orders.
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HOW DO I EARN MONEY WITH GIFT5ER
If you design tattoos, draw, paint, design emblems, logos, slogans, catch phrases or even if you write poetry, you can EASILY EARN EXTRA CASH by having your creations imprinted on our products! It’s a super-easy way to get paid, just UPLOAD your designs using our CUSTOMIZER TOOL and If people LOVE your creative artwork you could be earning extra cash week after week! WARNING, your work must be ‘original’ meaning you’re the creator, you cannot submit copyrighted works for mass production!
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WHAT IS YOUR PRIVACY POLICY?
We are 100% committed to protecting our customers’ privacy when shopping with us! We do not sell our membership database and provide options and best practices designed to minimize the amount of personal information you share with our partners and third-party companies. For a full description of our privacy policy visit our website at: https://www.gift5er.com/policies/privacy-policy.
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HOW DO I UPLOAD MY DESIGNS?
Simply by using our CUSTOMIZER TOOL located on our site: https://www.gift5erctmz.com/pages/customize?variant_id=48702755930392
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WHAT IF I WANT TO MAKE CHANGES TO MY DESIGNS?
While using the CUSTOMIZER TOOL you can see what our products will look with your designs on them prior to production. However, if you need to make changes after you've submitted your designs for production, you can contact us immediately using our Contact Us webpage.
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WHAT ABOUT SHIPPING & DELIVERY?
We provide free shipping whenever possible to save our members money. We utilize all the major shipping companies like U.S.P.S., DHL, FedEx and U.P.S.. All orders are shipped usually within 7 to 14 days. In the situation regarding personalized or customized services the customer/member will receive email or text alerts with shipping and/or delivery dates.
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WHAT IF I HAVE A LARGE ORDERS?
No problem! We are more than ready to fulfill large orders; however, we highly recommend that you submit your request at least two weeks early to make sure we have adequate time to process your order. Please also be aware that you will be required to pay in full on any large orders prior to production.
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CAN I GET ANYTHING (COPYRIGHTED WORKS) PUT ON A PRODUCT?
GIFT5ER.COM can only produce a slightly to extremely altered imprinting of any copyrighted works without legal infringement of the copyright owner works (FAIR USE). The work we can produce would most likely will be altered to include your text, images, or photos so that it is not an exact replica of the original copyrighted works (the design would have to be a one-of-a-kind and cannot be mass produced). However, we strongly recommend that you send us images, text copies and/or photos you actually own the rights to.
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I HAVE QUESTIONS or CONCERNS NOT LISTED IN FAQs
You can use our contact us page for any problems, issues, concerns, complaints, comments, or questions as they relate to any of our products and/or services sold on our website or app. support@gift5er.com